Cancellation Policy
Last updated: 28 October 2026
Cancelling before your order is processed
You can cancel your order free of charge within 24 hours of placing it, as long as it has not yet been processed for dispatch, by emailing info@madein48.shop with your order number. We will confirm the cancellation and refund the full amount, including shipping, to your original payment method.
After your order has been processed or dispatched
Once your order has been processed we can no longer stop it, but you keep your legal right to cancel within 14 days of receiving it. Just follow the steps in our Refund Policy.
Refund currency and timing
Refunds are made in the currency you paid in: British pounds (GBP) for UK orders and euros (EUR) for orders to Portugal and the rest of the European Union. We refund within 14 days of confirming the cancellation; the time it takes to appear on your statement depends on your bank or card provider.
Orders cancelled by us
We may cancel an order if an item is unavailable, if there is a pricing error or if we suspect fraud. If we do, you will receive a full refund.
Contact
Email: info@madein48.shop